Shipping Policy
At PurifiedVitality, we're committed to delivering your order safely and efficiently. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment confirmation.
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Orders are processed Monday through Friday, excluding weekends and public holidays.
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During peak seasons, processing times may be slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location:
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Domestic Orders: 3–7 business days
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International Orders: 7–21 business days
Please note that these are estimated delivery times and may be affected by weather, customs clearance, or carrier delays.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
We may offer free shipping on qualifying orders during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become available.
Shipping Delays
While we strive to deliver orders on time, PurifiedVitality is not responsible for delays caused by shipping carriers, customs processing, natural disasters, or other unforeseen circumstances.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
International Orders
International customers may be responsible for customs duties, taxes, or import fees required by their country's regulations. These charges are the responsibility of the customer.
